Bonjour Path · Help centre
How can we help?
Find answers for getting started, sound, recording, speech recognition, reminders, the vocabulary widget, encrypted backups, and local data.
Common questions
How do I start?
On first launch, choose a starting level, support language, daily study time, and learning goal. Open Today for a suggested session, or Path to choose a lesson directly.
Does Bonjour Path require an account or subscription?
No. Version 1.0 requires no account and is offered free of charge.
Why is there no sound?
Check your iPhone’s media volume and confirm that a French voice is installed and available in iOS. Voice availability and quality depend on the Apple speech voices installed on the device.
Why can’t I record speaking practice?
Open iPhone Settings, find Bonjour Path, and allow Microphone access. The app asks for microphone permission only when you start a recording activity.
Why can’t the app show what the device heard?
Allow Speech Recognition access in iPhone Settings. Bonjour Path requires on-device Canadian French recognition. If that capability is unavailable, the app keeps the recording on the device and asks you to compare it by ear.
How do I add the vocabulary widget?
Touch and hold an empty area of the iPhone Home Screen, choose the option to add a widget, search for Bonjour Path or French Vocabulary, select a size, and add it. If it does not appear immediately after installation, launch Bonjour Path once and try again.
How do reminders work?
Reminders are optional local notifications. Enable them from the Progress screen and allow notifications when iOS asks. You can change notification permission later in iPhone Settings.
How do I move my progress to another installation?
Open Progress and choose Export encrypted backup. Use a password of at least 12 characters and keep it somewhere safe; Bonjour Path cannot recover it. On the destination installation, choose Restore backup, select the file, enter the password, and follow the in-app relaunch instruction.
How do I delete my learning data?
Open Progress, choose Reset all learning data, and confirm. Deleting Bonjour Path also removes its local app container. Exported backup files must be deleted separately from each place where you saved them.
Are placement and speaking results official scores?
No. Placement, checkpoints, reinforcement scores, and speech transcripts are learning aids. They are not official CEFR results, language-test scores, accent scores, or certifications.
Still need help?
Email trample_pies_4l@icloud.com. Include the Bonjour Path version, iOS version, iPhone model, the screen where the problem occurred, and the steps that reproduce it.
Please do not send a backup password, private writing, or sensitive personal information.
Privacy
Read the Bonjour Path Privacy Policy for details about local learning data, optional permissions, encrypted backups, and deletion.